Are you accessing ALL of the intelligence within your organisation? Often the solution you are looking for is KNOWN by one of your team members. But are you creating the right conditions to access it? Having a team that is physically safe, relies on your people...read more
STEP TWO OF ACCOUNTABLE CULTURES Do you have a safety culture where safe thinking, safe being and safe doing ALL exist? The second step to creating accountable cultures is harnessing the internal power across a team - my video below gives tips on how teams can be...read more
STEP ONE OF ACCOUNTABLE CULTURES There are some essential elements required to create and maintain a safety culture where safe thinking, safe being and safe doing all exist. CHANGE STARTS WITH THE KNOWLEDGE THAT YOU HAVE A CHOICE Once people know where their choices...read more
Often the most important choice we feel we’re making at the start of a day is how strong the coffee should be. I’ve found however, as important as this is, that choosing your mindset first before you do anything else helps set your day up to make it a...read more
With 2017 drawing to a close, the opportunity of spending quality time with family and friends over the festive break is now within close reach. The articles that have been making the online rounds recently reference Google’s study on psychological safety being the...read more
As human beings we tend to be drawn to the concept of perfectionism and often have a tendency to expect exceptional results in areas that are not our strengths. How often have we as a leader found ourselves thinking, “she’s exceptional at customer service, if only...read more
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