Often the most important choice we feel we’re making at the start of a day is how strong the coffee should be. I’ve found however, as important as this is, that choosing your mindset first before you do anything else helps set your day up to make it a...read more
With 2017 drawing to a close, the opportunity of spending quality time with family and friends over the festive break is now within close reach. The articles that have been making the online rounds recently reference Google’s study on psychological safety being the...read more
As human beings we tend to be drawn to the concept of perfectionism and often have a tendency to expect exceptional results in areas that are not our strengths. How often have we as a leader found ourselves thinking, “she’s exceptional at customer service, if only...read more
Our conversations tend to be influenced by our thoughts - what we’re thinking and believing about a certain situation or person - and the conclusions we unwittingly draw can be way off the mark. Sports commentators do this all the time - they have us feeling that we...read more
I had just finished running one of my attitudinal and behavioural safety team sessions, and was fuelling up with coffee and petrol before embarking on my trip home. I’d been at the same cafe twice before, but it was only this time that I actually saw the sheep. A...read more
On the odd occasion I watch shows like Masterchef, the episodes I remember are the ones that revolve around a theme such as ‘the humble egg,’ where the chefs need to make a hero out of the simple, everyday ingredient. These episodes stand out not only because they...read more
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