by Deborah Keep | Jun 24, 2020 | communication
Keeping safety front of mind is vital within all environments to stay safe, and it’s through process and culture where we can influence our safety performance and results. To achieve the pinnacle of safety culture and performance, it requires safety to start...
by Deborah Keep | Sep 26, 2017 | communication
Our conversations tend to be influenced by our thoughts – what we’re thinking and believing about a certain situation or person – and the conclusions we unwittingly draw can be way off the mark. Sports commentators do this all the time – they have us...
by Deborah Keep | Aug 16, 2017 | communication
On the odd occasion I watch shows like Masterchef, the episodes I remember are the ones that revolve around a theme such as ‘the humble egg,’ where the chefs need to make a hero out of the simple, everyday ingredient. These episodes stand out not only because...
by Deborah Keep | Jul 26, 2017 | communication
30,000 feet in the air and 30 minutes out from our expected landing time, this announcement happened: ‘Due to an emergency incident, the airport has been forced to shut down and we are diverting to the south of the country.’ The pilot’s choice of words were so...
by Deborah Keep | May 4, 2017 | communication
A question that is often asked by adults of unsuspecting children is the classic, “What do you want to do when you grow up?” This question tends to bug the @#*! out of me, as it took me about 30 years before I knew what I wanted to do, so how on earth are these...
by Deborah Keep | Apr 25, 2017 | communication
It can be rare for us to analyse our communication while we are literally in the midst of doing it live, and because of this we tend to miss the crucial moments where we can turn a conversation or interaction around, break an unconscious pattern and get a...
